Customs and Clearance Guide
Your Complete Guide to Customs Clearance for Mining Hardware
Importing cryptocurrency mining equipment involves navigating customs regulations, duties, and taxes. At Bitark Miner, we’re committed to helping you understand the process so your order arrives smoothly. This guide explains everything you need to know about customs clearance.
What Is Customs Clearance?
Customs clearance is a mandatory process for all goods entering or leaving a country. It involves submitting required documentation to customs authorities and paying any applicable duties, taxes, or fees before your shipment is released for delivery.
Key Points:
- Customs clearance is required by law in every country
- The process is handled by local customs authorities, not by Bitark Miner
- Duties and taxes are set by your country’s government, not by us
- Clearance times vary based on documentation accuracy and inspection requirements
Important: All customs duties, VAT, and import taxes are the buyer’s responsibility unless explicitly stated otherwise in your shipping agreement. Bitark Miner does not collect these fees — they are paid directly to your local customs authority or your designated customs broker.
How Long Does Customs Clearance Take?
Customs clearance time can vary significantly depending on several factors:
| Scenario | Typical Timeframe |
|---|---|
| Complete documentation, no inspection | Minutes to hours |
| Routine processing | 1-3 business days |
| Missing or incorrect documentation | Extended until documents are provided |
| Physical inspection required | Days to weeks |
| Random customs checks | 3-7 additional days |
Who Pays Customs Charges? (Incoterms Explained)
Whether you pay customs charges depends on the Incoterms (International Commercial Terms) agreed between you (the importer) and us (the exporter).
Common Scenarios:
| Incoterm | Who Pays Duties & Taxes? |
|---|---|
| DDP (Delivered Duty Paid) | Bitark Miner handles and pays all customs duties and taxes on your behalf. You receive the shipment with no additional charges. |
| DAP (Delivered at Place) | You are responsible for paying import duties and taxes in your country. We deliver to your door, but you clear customs and pay fees. |
| FOB / EXW | You are fully responsible for shipping, customs clearance, and all duties/taxes from origin to destination. |
How Bitark Miner Helps With Customs
| Service | Details |
|---|---|
| Accurate Documentation | We provide complete, correct commercial invoices, packing lists, and certificates of origin |
| HS Code Provision | We include correct HS codes on all shipping documents |
| DDP Service | Available to select countries — we handle duties and taxes so you receive goods with no extra payment |
| Customs Support | Our team can assist if issues arise (contact us before responding to customs inquiries) |
| Lower Invoice Option | For non-DDP countries, we can adjust invoice value within legal limits to help reduce duty burden — must be requested before shipping |
To request DDP or special customs assistance: Email info@bitark.io before placing your order.
Customs Security Checklist
Protect yourself from delays and unexpected charges:
- ✅ Know your local duties — Research your country’s import taxes before ordering
- ✅ Provide accurate information — Ensure your shipping address and contact details are correct
- ✅ Respond promptly — If customs contacts you, reply quickly and loop us in
- ✅ Keep documents handy — Save all shipping and customs documentation
- ✅ Contact us first — If DHL/UPS/customs reach out, email us immediately before taking action
- ✅ Use a customs broker — For complex shipments, a licensed broker can save time and money
Need Help? Contact Our Customs Support
Email: info@bitark.io
Live Chat: Available 24/7 on our website
Response Time: Within 24 hours for customs inquiries
Please include your Order Number and a description of the issue for fastest service.
Company: HK BITARK INT’L TRADING CO., LTD
Warehouses: Hong Kong & Shenzhen
Last Updated: [February 23, 2026]