At Bitark Miner, the security and trust of our valued customers are our highest priorities. We have become aware of malicious attempts by fraudsters impersonating our brand to deceive unsuspecting buyers. This page provides essential information to help you identify, avoid, and report fraudulent activities.

Please read this information carefully before making any transaction.

Fraudsters use various tactics to impersonate legitimate businesses. Being aware of these schemes is your first line of defense.

⚠️ Red Flag Alert: If an offer seems too good to be true, it probably is. Always verify before paying.

Our only official website is:

https://bitark.io

• Look for the secure padlock icon in your browser’s address bar
• Check that the URL begins with https://
• Verify the domain spelling: bitark.io (no hyphens, no extra words)
• Be wary of lookalike domains like bitarkminer.net, bitark-miner.com, or bitarkminer.org

All legitimate communications from Bitark Miner come only from these channels:

⚠️ Important: We never conduct business or request payments through personal social media accounts, unofficial Telegram groups, or unverified WhatsApp numbers.

To protect yourself, remember that Bitark Miner will never:

• ❌ Ask you to share a One-Time Password (OTP) or 2FA code
• ❌ Request your login credentials or password
• ❌ Ask for payment via gift cards or unconventional methods
• ❌ Contact you from personal email addresses (Gmail, Yahoo, etc.)
• ❌ Demand urgent payment with threats of order cancellation
• ❌ Send you to a different payment address after your order is placed
• ❌ Ask you to pay a “refundable fee” to release funds

If anyone claiming to be from Bitark Miner asks for any of the above, it is a scam. Stop communication immediately.

• Our official CoinPal payment addresses are dynamically generated per order on our website
• For offline crypto payments, only use the static addresses listed on our official Payment Methods page
• We never change payment addresses after an order is placed
• Verify the full wallet address — fraudsters often create addresses with similar beginnings/endings

• Use only the bank details listed on our official website
• Always include your Order Number in the payment reference
• Confirm the beneficiary name matches HK BITARK INT’L TRADING CO., LTD

• Pressure to pay quickly without order confirmation
• Requests to send crypto to a personal wallet
• Invoices from non-company email addresses
• Discounts for paying outside our official platform

1. Stop all communication immediately
2. Do not click any links or open attachments
3. Verify by contacting us through official channels only
4. Report the suspicious activity to us

1. Contact your bank or payment provider immediately to attempt transaction reversal
2. Gather evidence — save all emails, screenshots, messages, and transaction details
3. Report to Bitark Miner — forward everything to info@bitark.io
4. File official reports with authorities (see reporting section below)

Please report any suspicious activity to us immediately:

📧 Email: info@bitark.io
💬 Live Chat: Available 24/7 on our website
📱 WhatsApp/Telegram: Use only the official links on our website

Please include:

• Screenshots of suspicious messages/emails/websites
• The impersonator’s contact details (phone number, email, social media handle)
• Any transaction IDs if payment was made
• Timeline of events

Protect yourself with these security habits:

✅ Always verify the website URL before entering information or making payments
✅ Use strong, unique passwords — mix uppercase, lowercase, numbers, and symbols
✅ Enable two-factor authentication (2FA) on your email and any accounts
✅ Never share OTPs, passwords, or private keys with anyone
✅ Keep records of all order confirmations, invoices, and communications
✅ Inspect all emails carefully before clicking links or opening attachments
✅ Contact us directly if anything feels suspicious — we’re here 24/7
✅ Bookmark our official website to avoid typosquatting sites

At Bitark Miner, we take fraud prevention seriously:

• All transactions are protected with SSL encryption
• We use secure payment processing systems including CoinPal
• Customer data is safeguarded with industry-standard protocols
• We conduct regular security audits of our systems
• Our team is trained to identify and report fraud attempts
• We maintain strict internal controls over payment information

Official Company Information:

*If you have any questions about fraud prevention or need to report suspicious activity, contact us immediately at info@bitark.io or through our 24/7 live chat.*